Personal Debt Collection is a delicate process. Here at Rocket Debt Collection, we understand that recovering a Personal Debt can be sensitive. Our Collection Team are trained and equipped with knowledge and interpersonal skills to ensure relationship between Client and Debtor remains positive.
Once we on-board any Client, our Case Manager will strategize with our Collection Team to establish the best approach towards recovering the debt for our Client.
We will attempt to reach the debtor via phone call and/or posting out registered mails for our first course of action.
At this stage, should debtors be unreachable via phone calls or unresponsive to posted mails, our Collection Team will proceed out to the field to locate the debtors via their business premises or place of residence.
Most debtors will come to an agreement of settling the debt at this point.
From phone calls to visitation of business premises or place of residence, to debt collected, Rocket Debt Collection will update clients on every stage of the collection process.